{"id":89880,"date":"2026-10-01T05:29:03","date_gmt":"2026-10-01T03:29:03","guid":{"rendered":"https:\/\/www.comau.com\/?page_id=89880"},"modified":"2026-10-05T15:15:49","modified_gmt":"2026-10-05T13:15:49","slug":"product-registration","status":"publish","type":"page","link":"https:\/\/www.comau.com\/en\/our-offer\/services\/product-registration\/","title":{"rendered":"Product Registration"},"content":{"rendered":"\n<h1 id=\"technical-specifications-racer-5-robot\" class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-1\"><strong>Maximize Your Robot\u2019s Lifecycle: Register Your Comau Product<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">A robot is just the beginning of your journey with Comau. By registering your product, you can access a comprehensive set of dedicated benefits specifically designed to support you throughout its entire lifecycle. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/comau.my.site.com\/comauProductRegistrationPortal\/assetRegistration\" style=\"border-radius:100px;background-color:#0046ad\" target=\"_blank\" rel=\"noopener\">Register now<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Exclusive Registration Benefits<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1420\" height=\"798\" src=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_extended-warranty-2.png\" alt=\"\" class=\"wp-image-90116\" srcset=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_extended-warranty-2.png 1420w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_extended-warranty-2-300x169.png 300w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_extended-warranty-2-1024x575.png 1024w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_extended-warranty-2-768x432.png 768w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_online-training-1-1024x575.png\" alt=\"\" class=\"wp-image-90134\" srcset=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_online-training-1-1024x575.png 1024w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_online-training-1-300x169.png 300w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_online-training-1-768x432.png 768w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_online-training-1.png 1420w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1420\" height=\"798\" src=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_expert-support-2.png\" alt=\"\" class=\"wp-image-90110\" srcset=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_expert-support-2.png 1420w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_expert-support-2-300x169.png 300w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_expert-support-2-1024x575.png 1024w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_expert-support-2-768x432.png 768w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1420\" height=\"798\" src=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_special-robot-monitoring-3.png\" alt=\"\" class=\"wp-image-90140\" srcset=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_special-robot-monitoring-3.png 1420w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_special-robot-monitoring-3-300x169.png 300w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_special-robot-monitoring-3-1024x575.png 1024w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/icon_special-robot-monitoring-3-768x432.png 768w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>6-Month Warranty Extension*:<\/strong> When you register a new product by scanning the QR code on your Teach Pendant, you benefit from an additional 6-month warranty extension.<br><\/li>\n\n\n\n<li><strong>Targeted Online Training:<\/strong> Build your expertise and get more from your robot with a dedicated online course on use and programming. Sessions are available in English, Italian, and German.<br><\/li>\n\n\n\n<li><strong>Expert Support (Comau AssistPro):<\/strong> Gain access to special commercial terms for Comau AssistPro. This unlocks expert Help Desk and Remote Support to ensure you have the assistance you need, precisely when you need it.<br><\/li>\n\n\n\n<li><strong>Advanced Robot Monitoring (in.Grid):<\/strong> Access special commercial terms for in.Grid, Comau&#8217;s solution for monitoring robot status, performance, and health. Discover how real-time data can give you more information and control over your operations.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Register Your Product<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4-1024x768.jpg\" alt=\"\" class=\"wp-image-89931\" style=\"width:300px;height:auto\" srcset=\"https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4-1024x768.jpg 1024w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4-300x225.jpg 300w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4-768x576.jpg 768w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4-1536x1152.jpg 1536w, https:\/\/www.comau.com\/wp-content\/uploads\/2026\/10\/label-for-registration-4.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Registration is a fast, streamlined process designed to immediately unlock your benefits.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For New Products:<\/strong> It all starts from your Teach Pendant. Find the QR code located on the pendant, scan it, and follow the link to the landing page to register your product.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For Existing Products:<\/strong> If your equipment does not feature a QR code, manual registration is available through our dedicated portal. Registering manually ensures you still gain access to online training, Comau AssistPro, and in.Grid benefits to support your robot&#8217;s ongoing lifecycle.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>*Warranty Extension Terms and Conditions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding your coverage is essential for long-term operational planning. The following terms govern the Comau warranty program.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Expand to see all terms and conditions<\/summary>\n<h4 class=\"wp-block-heading\"><strong>1. Preamble<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">These terms and conditions form an integral part of Comau&#8217;s \u201cGeneral Terms and Conditions of Sale \u2013 Europe \u2013 Robotics\u201d in the version referenced in the Offer (\u201cGTC\u201d). Capitalized terms used herein shall have the meanings assigned to them in the GTC.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Standard Warranty<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">2.1 The standard warranty on the Products shall have a duration of 12 (twelve) months and shall commence on the date of shipment of the Product (\u201cStandard Warranty\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2 Any extensions of the Standard Warranty agreed upon between the Parties shall be specified in the Offer or in the Contract (\u201cContractual Extensions\u201d).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Free 6 (six)-Month Extension<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">3.1 Without prejudice to the provisions of the GTC, Comau grants a free 6 (six)-month extension of the warranty applicable to the Product (the \u201cFree Warranty\u201d), calculated in addition to the Standard Warranty and any Contractual Extensions, provided that:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) the Product is properly registered on the <a href=\"https:\/\/comau.my.site.com\/comauProductRegistrationPortal\/assetRegistration\">registration portal<\/a> within 6 (six) months from the date of shipment; and<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) the granting of the Free Warranty is not expressly excluded in the Offer, in the Contract, or in other agreements entered into between the Parties in relation to the sale of the Product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2 The Free Warranty:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) does not alter the commencement date of the Standard Warranty and shall not, under any circumstances, result in the reopening, renewal, or reactivation of warranty periods that have already elapsed;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) is associated with the serial number of the Product to which it refers and is non-transferable to other products;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) applies exclusively in accordance with the terms, conditions, limitations, and exclusions set forth in the GTC;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">d) unless otherwise indicated in writing by Comau, is valid exclusively in the country of shipment of the Product and is in any case subject to any restrictions deriving from applicable local laws, as well as export control legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3 Registration of the Product on the Portal may be performed by the purchaser of the Product (\u201cCustomer\u201d) or, in the event that the Customer integrates the Product into a plant or system intended for a third party, directly by the latter (the \u201cEnd User\u201d).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Transferability<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of integration of the Product for the benefit of an End User:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) the Standard Warranty, any Contractual Extensions, and the Free Warranty may be transferred by the Customer to the first End User of the Product. It is understood that such transfer shall not involve any extension, suspension, interruption, renewal, or new commencement date of the applicable warranty;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) the rights of the End User arising from any such transfer shall be governed exclusively by the GTC. Any other action, claim, or remedy, whether contractual or tortious, by the End User against Comau is excluded. The Customer undertakes to ensure that the End User receives and acknowledges the GTC prior to or concurrently with the transfer of the Product. Failure to comply with this obligation shall not, in any case, result in any extension, aggravation, or modification of Comau&#8217;s obligations or liabilities towards the End User;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) for clarity, the Standard Warranty, any Contractual Extensions, and the Free Warranty operate exclusively with respect to defects or non-conformities of the Product and do not extend to the plant, system, or other goods in which the Product is incorporated, installed, or integrated;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">d) the Customer and the End User acknowledge that, due to integration, installation, or commissioning lead times, registration of the Product on the Portal may occur when the Standard Warranty and\/or any Contractual Extensions and\/or the Free Warranty have already partially or fully elapsed. In such cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the Free Warranty shall not entail the reinstatement or reactivation of warranty periods that have already expired; and<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the Free Warranty shall only be granted for any remaining period that may still be available at the time of registration.<\/li>\n<\/ul>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Maximize Your Robot\u2019s Lifecycle: Register Your Comau Product A robot is just the beginning of your journey with Comau. By registering your product, you can access a comprehensive set of dedicated benefits specifically designed to support you throughout its entire lifecycle. Exclusive Registration Benefits How to Register Your Product Registration is a fast, streamlined process [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":89897,"parent":65087,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-89880","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Register Your Comau Robot: Unlock Exclusive Support &amp; Benefits<\/title>\n<meta name=\"description\" content=\"Register your Comau robot to access a warranty extension, online training, and special terms for AssistPro and in.Grid. 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