{"id":108,"date":"2021-07-01T01:10:46","date_gmt":"2021-06-30T23:10:46","guid":{"rendered":"https:\/\/www.comau.com\/?page_id=108"},"modified":"2026-03-26T23:16:27","modified_gmt":"2026-03-26T22:16:27","slug":"after-sales","status":"publish","type":"page","link":"https:\/\/www.comau.com\/en\/our-offer\/services\/after-sales\/","title":{"rendered":"After Sales Services"},"content":{"rendered":"\n

Prompt and \ufb02exible services to maximize the performance and life cycle of our customer\u2019s equipment<\/h2>\n\n\n\n
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With industry-leading expertise and commitment to excellence, Comau is your trusted partner for prompt and flexible services designed to maximize the performance and life cycle<\/strong> of your equipment. <\/p>\n\n\n\n

Whether you require spare parts, robot programming, preventive maintenance, refurbishment and upgrades, or innovative training programs<\/strong>, our multi-skilled teams are able to support you every step of the way.<\/p>\n\n\n\n

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Comau After Sales Portfolio<\/h2>\n\n\n\n
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Help Desk &
Remote Support<\/h3>\n\n\n\n

Effective technical support when you need it, anytime<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Spare
Parts<\/h3>\n\n\n\n

Original spare parts, kits and logistics solutions<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Multi-purpose
Services<\/h3>\n\n\n\n

Multi-skilled teams to support diverse equipment\/applications<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Refurbishment & Upgrades<\/h3>\n\n\n\n

Refurbishing, retooling, retrofitting, end-of-line services<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Training &
Skills Development<\/h3>\n\n\n\n

Technical and managerial skills development<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Comau Help Desk & Remote Support<\/h3>\n\n\n\n

Maximize Uptime and Efficiency with Expert Assistance, Anytime You Need It.<\/h3>\n\n\n
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Comau AssistPro offers comprehensive Help Desk and Remote Support to maximize uptime and efficiency in your robotic systems<\/strong>. Our 24\/7 global network of After Sales experts provides immediate assistance, leveraging a best-in-class CRM for seamless case management and continuous improvement<\/strong>.<\/p>\n\n\n\n

Through cutting-edge Remote Assistance, utilizing augmented reality and live video, we virtually connect our top technicians with your on-site team for real-time guidance<\/strong>, significantly reducing downtime, improving first-time fix rates, and enhancing knowledge sharing. This ensures your automated systems perform at their peak, minimizing disruptions and safeguarding your bottom line.<\/p>\n\n\n\n

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Discover our Help Desk & Remote Support Services<\/a><\/div>\n<\/div>\n\n\n\n
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Spare Parts<\/h3>\n\n\n\n

Warehouses located in every region with over 10,000 parts available<\/h3>\n\n\n
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Make sure your equipment remains operational with our wide range of original spare parts<\/strong>, exchange units and repair. These parts are available<\/strong> directly in 8 countries <\/strong>through Comau branches, providing unparalleled convenience and reliability.<\/p>\n\n\n\n

Simplify your spare parts logistics and stock with our flexible solutions<\/strong>, tailored to meet the specific needs of your business.<\/p>\n\n\n\n

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Services<\/h3>\n\n\n\n

Multi-skilled teams to support equipment and several applications<\/h3>\n\n\n
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Our local teams<\/strong> are dedicated to providing process reliability, enhancing product performance, and maintaining the value of your investments. We offer comprehensive help desk and remote diagnostics support<\/strong> to troubleshoot and address critical emergencies efficiently. <\/p>\n\n\n\n

With a wide range of service agreements <\/strong>tailored to meet your specific needs, Comau specialists are also keen to develop detailed feasibility studies<\/strong> to boost the production and efficiency of machines and systems. <\/p>\n\n\n\n

Our robot programming expertise<\/strong> and preventive maintenance services<\/strong> help identify malfunctions and critical parts in need of replacement, safeguarding the reliability of your entire production line.<\/p>\n\n\n\n

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Refurbishment & Upgrades<\/h4>\n\n\n\n

Complete lines overhauls and retrofits in 10+ different countries<\/h3>\n\n\n\n

Maximize your production capabilities with Comau\u2019s refurbishment and retrofitting services<\/strong>. Our goal is to improve performance, safety, and efficiency. <\/p>\n\n\n\n

Our retooling solutions<\/strong> are designed to optimize operator quantity, enhance efficiency, and expand capacity, as well as improve logistics and ergonomic enhancements.<\/p>\n\n\n

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Experience seamless digital integration and advanced software upgrades<\/strong> for modern and digital manufacturing. By implementing cutting-edge technology, we streamline operations and enhance efficiency, setting you up for success in today\u2019s industrial landscape.<\/p>\n\n\n\n

Our overhaul activities are geared towards extending the lifespan of your equipment by restoring robots, machines, and other equipment to their \u201cback to original\u201d conditions<\/strong>. Furthermore, we provide relocation and end-of-life services<\/strong> to ensure a seamless transition for your equipment or production line.<\/p>\n\n\n\n

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Training<\/h5>\n\n\n\n

Innovative training programs for technical and managerial skills development<\/h3>\n\n\n\n

Unlock your team’s potential with our innovative training programs, tailored for both technical and managerial skills development. Comau offers a variety of training courses and technological solutions covering automation lines, system solutions, and custom technologies.<\/p>\n\n\n\n

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Our training lineup features multiple courses:<\/h3>\n\n\n\n
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Technological solutions<\/strong>
– Automation lines, system solutions, custom technology<\/p>\n\n\n\n

Products<\/strong>
– Comau robots, control units, devices<\/p>\n\n\n\n

Manufacturing skills and processes<\/strong>
– Use and programming of robots, maintenance<\/p>\n\n\n\n

Dedicated online platform (LMS)<\/strong>
<\/strong>for Company training<\/p>\n\n\n\n

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Training execution options:<\/h3>\n\n\n\n

Classroom<\/strong>
– A teacher driven course\/learning experience, delivered in-person or remotely<\/p>\n\n\n\n

E-learning<\/strong>
– Self-study course, delivered by the CWA (Comau Web Academy) platform<\/p>\n\n\n\n

Blended
<\/strong>– The courses available in e-learning may be integrated with a teacher driven course\/learning experience, delivered in-person or remotely<\/p>\n\n\n\n

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Strategically located close to clients<\/h6>\n\n\n\n

8 Spare parts warehouses
5 Maintenance Centers<\/p>\n\n\n\n

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Want to know how Comau maximizes the performance and life cycle of your equipment?<\/h6>\n<\/div><\/div>\n\n\n\n
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more info<\/p>\n\n\n\n

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Download the brochure<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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get IN TOUCH<\/p>\n\n\n\n

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After Sales Form<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Prompt and \ufb02exible services to maximize the performance and life cycle of our customer\u2019s equipment With industry-leading expertise and commitment to excellence, Comau is your trusted partner for prompt and flexible services designed to maximize the performance and life cycle of your equipment. Whether you require spare parts, robot programming, preventive maintenance, refurbishment and upgrades, […]<\/p>\n","protected":false},"author":11,"featured_media":69169,"parent":65087,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-108","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nMaximizing equipment life cycle for customers worldwide | Comau<\/title>\n<meta name=\"description\" content=\"Comau is your trusted partner for prompt and flexible services designed to maximize customer's equipment performance and life cycle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comau.com\/en\/our-offer\/services\/after-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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