{"id":6124,"date":"2021-07-01T01:10:46","date_gmt":"2021-06-30T23:10:46","guid":{"rendered":"https:\/\/www.comau.com\/?page_id=6124"},"modified":"2024-10-28T11:35:10","modified_gmt":"2024-10-28T10:35:10","slug":"after-sales","status":"publish","type":"page","link":"https:\/\/www.comau.com\/de\/competencies\/services\/after-sales\/","title":{"rendered":"After-Sales Service"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Unser Gesch\u00e4ft ist es, uns um Ihr Gesch\u00e4ft zu k\u00fcmmern<\/h2>\n\n\n\n<p>Kundenzufriedenheit steht bei Comau Robotics immer an erster Stelle.<\/p>\n\n\n\n<p>Wir bieten unseren Kunden einen reaktionsschnellen und flexiblen Aftersales-Service f\u00fcr die gesamte Produktlebensdauer. Ein umfassendes Dienstleistungsangebot erm\u00f6glicht es, die maximale Leistungsf\u00e4higkeit der Comau-L\u00f6sung zu nutzen.<\/p>\n\n\n\n<div class=\"wp-block-columns row-buttons is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-getwid-toggle download-dropdown has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">Download the brochure<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\">\n<div class=\"wp-block-getwid-button-group\"><div class=\"wp-block-getwid-button-group__wrapper\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.comau.com\/wp-content\/uploads\/2021\/06\/Comau_Customer-Service_Brochure_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Comau_Customer Service_Brochure_EN<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.comau.com\/wp-content\/uploads\/2021\/06\/Comau_Trainig-Catalogue_Brochure_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Comau_Training Catalogue_Brochure_EN<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.comau.com\/en\/contact-us\/after-sales\/\">Entdecke mehr<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Ersatzteile und Logistik<\/h2>\n\n\n\n<p>Professionelle Beratung und flexible L\u00f6sungen f\u00fcr Ihre Ersatzteillogistik- und Lagerhaltung.<\/p>\n\n\n\n<p>Wir gew\u00e4hrleisten die Teileversorgung und -verwaltung sowie den Austausch und die Reparatur von Einheiten mit einer zuverl\u00e4ssigen Reaktionszeit, um die Produktionskontinuit\u00e4t sicherzustellen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Technische Unterst\u00fctzung und Vereinbarungen <\/h2>\n\n\n\n<p>Lokale Teams unterst\u00fctzen die Kunden, gew\u00e4hrleisten die Prozesszuverl\u00e4ssigkeit, steigern die Produktleistungsf\u00e4higkeit und erhalten den Investitionswert.<\/p>\n\n\n\n<p>Helpdesk-Support, Ferndiagnose und Fehleranalyse durch hochqualifizierte Techniker unterst\u00fctzen die Fehlerbehebung und helfen in kritischen Notfallsituationen.<\/p>\n\n\n\n<p>Eine Auswahl von Servicevereinbarungsl\u00f6sungen deckt jeden spezifischen Bedarf.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Schulung<\/h2>\n\n\n\n<p>M\u00f6glichkeiten zur Fortbildung und Schulung mit Lernwegen vom Level \u00abGrundlegend\u00bb bis \u00abWeiterf\u00fchrend\u00bb werden in unserem Training Center, am Kundenstandort und \u00fcber unsere neue webbasierte interaktive Plattform angeboten.<\/p>\n\n\n\n<p>Es gibt einen umfassenden Schulungskatalog, inklusive grundlegende Benutzung und Programmierung, weiterf\u00fchrende Programmierung, Diagnose und Instandhaltung, Anwendungspakete und mehr.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Weiterf\u00fchrende Dienstleistungen, Modernisierungen und Nachr\u00fcstungen<\/h2>\n\n\n\n<p>Kundenbedarfsanalysen und Prozessoptimierungspakete, die Erfahrung und Kompetenz mit neuen Technologien kombinieren, um die Systemleistung zu verbessern oder vorhandene Anwendungen neu zu konfigurieren.<\/p>\n\n\n\n<p><strong>Support, Upgrades und neue Softwareversionen f\u00fcr Produktionstechnik sowie Erneuerung und Aufarbeitung von Hardware.<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unser Gesch\u00e4ft ist es, uns um Ihr Gesch\u00e4ft zu k\u00fcmmern Kundenzufriedenheit steht bei Comau Robotics immer an erster Stelle. Wir bieten unseren Kunden einen reaktionsschnellen und flexiblen Aftersales-Service f\u00fcr die gesamte Produktlebensdauer. Ein umfassendes Dienstleistungsangebot erm\u00f6glicht es, die maximale Leistungsf\u00e4higkeit der Comau-L\u00f6sung zu nutzen. Ersatzteile und Logistik Professionelle Beratung und flexible L\u00f6sungen f\u00fcr Ihre Ersatzteillogistik- [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":69172,"parent":65280,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-6124","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Produkt-Kundenservice - Comau<\/title>\n<meta name=\"description\" content=\"M\u00f6chten Sie einen Rat oder Beratung zu industriellen Maschinen und Robotern einholen? 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