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Robotics Services

 

  • After-Sales

    The satisfaction of our customers is always at the top of Comau Robotics strategy. Prompt and flexible after-sales service close to customers throughout the life cycle of their equipment. A complete range of services allows the customer to maximise the performance of Comau Robotics solution.

    Training at either the Comau Training Center or customer's sites with
    multi-language sessions
    On-line support through remote diagnostics and remote aids enabled by the
    connection capacity of the new robot control C5G
    Activities developed by experienced technicians at customer’s site, delivery of
    spare parts, repairs and re-conditioning services, world-wide maintenance plans

     

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    Service


    Help desk
    Commissioning
    Robot & PLC Programming
    Service
    Maintenance & Refurbishment
    Support to Production
    Field Modification & Retrofit
    Hardware & Software upgrade
    Service Contract Management

    Spare Parts

    Supply of spares/repairs for at least 10 years after product end of production

    Repairs

    Exchange repairs & revision on price list
    Quotes for repair obsolete material not in price list

    Service Control Sales

    Maintenance & Refurbishment Contract
    Tailored Service Contract

     

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  • Maintenance Services

    Industrial equipment maintenance service: a modular service approach to accomplish customer requirements and to guarantee continuous availability of equipment through timely intervention. A “real partner” you can rely on, considering our high technological know-how acquired over years of experience working closely with customers.

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    Maintenance Services contributes to the improvement of production and equipment reliability by supplying:

    Global Maintenance Service
    Special Purpose Activities
    Maintenance Engineering

    Maintenance Services main targets: improvement of technical availability, reduction of maintenance cost and spare parts use, providing cost flexibility according to production volumes.
    Our staff of technicians (mechanical, electronic and electrical), is all highly skilled in their various sectors, and used to working in teams with a high level of competence and experience.

    Global Maintenance Services

    Corrective maintenance
    Preventive and predictive maintenance
    Week-end maintenance
    Material management
    Warehouse and storage management


    Special Purpose activities

    Support to Global Maintenance Services
    Plant and equipment re-layout and relocations
    Retooling, upgrading and retrofitting
    Technical and environment refurbishment
    Installation of machinery and systems - Start-up assistance (rump-up)
    Maintenance and assistance for robots and weld guns


    Maintenance Engineering

    Support to Global Maintenance Services
    Design of preventive and predictive maintenance systems and plans
    Definition and implementation of maintenance cycles
    Maintenance system co-design - Proposals for continuous improvemet
    TPM methodology diffusion, maintenance trainings

     

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  • Training and Educational Courses

    We offer extensive and complete training schedule for programmers, maintenance experts and robot operators with multi-language sessions held at Comau's offices or at customer's sites. Qualified skilled instructors with field experience.

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    Courses can be held in a variety of languages, with native-language teachers or the assistance of an interpreter.
    Complete and detailed documentation concerning course attended and a “certificate of attendance” is issued upon completion of the training courses.
    Logistic support is available for hotel accommodations and transfers

     

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